Low Budget Movers - Phoenix, Arizona

Kathy Arseneau-Genualdi

This was the 3rd time I have used Low Budget Movers and I am very happy to say I will always use them. Pete & JD arrived right on time and had my home in Ahwatukee loaded up in no time. We then went to 2 storage units nearby and the truck was completely full. The final destination was in Fountain Hills and we ran into an obstacle. The home is a new build and the driveway was not yet paved and it is very steep. JD & Pete brainstormed with us to find a solution. We had a flatbed trailer that we used to unload the contents from the truck onto, then drove the load up to the house and unloaded it again. This took 8 trips back and forth to unload the truck. Pete & JD kept a great attitude and made the move happen. We have one more move to make into the Fountain HIlls home and called up Low Budget Movers and requested JD & Pete for that move. I highly recommend using this company. Thank you Pete & JD for your great attitudes and problem solving skills!

The Dave

I called another company that wanted over $600 for 2 hours plus 200 and some odd deposit. Low budget was my second call and I was amazed with their prices. This was the first time I have ever hired movers and Andrew and Brion made it an amazing experience. They were happy to help with anything and everything while also loading and unloading extremely quickly. I thank you all for you amazing service I will definitely recommend and use again.

Michael Goodin

The guys at Low Budget movers did a wonderful job getting us moved out of our little apartment and into our new house we got! We hired two movers and a truck (26’) to help us out. We were scrambling to find movers because schedule conflicts and last minute changes meant we couldn’t use the movers we initially paired up with. We also had already organized cleaners for the home and apartment so Friday was our only day we could move out.

We called Low Budget Movers on Thursday afternoon and Ricky was able to get us in the schedule for a move (which was set to start in less than 24 hours)! He did a nice job setting up and account and getting all the moving details over the phone.

They wrapped up our big pieces and loaded all of our little boxes nicely in the truck. It worked out beautifully. We labeled the boxes and they helped to move it to where it belonged in the house once we got there.

Thanks again for helping us out in our time of need. I’ll recommend them to my friends that need moving assistance in the future too.

Mando

JD, Lucas, and Daniel from Low Budget Movers were AWESOME! They were friendly, respectful, and extremely careful. They got here on time and got to work quickly. They moved two 270 lbs vanities from my garage to the second floor in my house. Up 17 steps!!! Absolutely no damage to my vanities or house. I was IMPRESSED! My jaw dropped. Thanks a million. The owner, Brian, was very detailed on the process and answered all my questions. I'm super happy I went with Low Budget Movers. Thank you!

Jennifer Bishop

UNPROFESSIONAL, DISHONEST AND UNETHICAL! This is long but I wanted to be sure to provide all of the main details. This was such a horrible experience and I don't want to see anybody ever have to go through this. #1. Fraudulent charges were made without consent (they forged my signature on contract for charge ($345) for packing materials), lied about deposit charges (paid the agreed $119.00 deposit fee and charged an additional deposit of $150.00 without my consent/authorization. Was only supposed to be charged $50 travel and was charged $250.00. That is only the start. #2. They did not finish the job or listen to instructions (they loaded large empty boxes and boxes meant for Goodwill which was costly because we had to pay by sq ft. with truck co.). They left behind many of the boxes we needed, drawers were left behind, one speaker from surround sound system was left on the floor, my commercial printer (which I repeatedly told them I needed loaded for my business) was left upstairs. I had to call them to come back to load it. The bigger guy returned and was not happy about having to return. He was rude/disrespectful. #3. They handled items roughly and broke an antique secretary desk into pieces, and severely damaged my baby grand piano. They did not use new (still in plastic) U-haul blankets we provided but instead used my pricey white rug as packing material. It seems as if they just threw the boxes in the truck; nothing was done by weight distribution and many things got crushed. My baby grand piano, I had asked Justin upfront if they were experienced in moving pianos and I was told that they were very experienced in this area. Again, I had paid extra for the move of it and for the piano board. When the piano was on the moving truck, they said they could not strap in the piano because they did not know how to use the straps in the truck. They said, to secure it, they used the deck board of the truck (which has a sharp bottom edge) pushed it down into the side of my baby grand piano (cutting into the wood of my baby grand piano). They left it placed on a 4 wheel dolly (yes...with wheels that roll around) and which later crushed (because it could not handle the weight of a 6000lb piano). My baby grand piano fell at a 45 degree angle; and was severely damaged before ever leaving the property. At that time, I could not see how bad everything was packed behind the piano. The movers put the piano in front of the truck's security wall and used the security as a support wall for the boxes behind it. When the guy from the trucking company came to lock it up and drive to our location, he said that the movers did not have a clue what they were doing. He said that the trucking company could not be held liable for any theft because they could not get to the security wall (which prevents theft of goods in case someone is able to break lock on outside of truck and get in). When the truck arrived, we took photos and documented everything. When calling Brian to get reimbursed for damage, he would not apologize, would not take any responsibility, hung up on me, would not take calls. Finally, he took my husband's call. After addressing the forged signature on contract, and that piano was damaged before leaving property, Brian (owner) said he would give us $360.00 (.60/lb for damage of piano). He then raised it to $560.00 after addressing fraudulent travel charges and additional charges. We were sent email to sign a letter from him stating that he was in no way responsible for any of the damage and after we signed he would pay us. We are left with no choice but to file a suit at this point.

Nicole Siegel

Their movers are quick and nice. But somehow they damaged my rental property because they were having hard time to get my couch out of staircase. When moving was finished, one of the movers was trying to take 20 minutes off that they were stuck with my couch. They put the manager,Brain, on the phone for me but he was extremely rude. He wouldn’t even let me finish my words and literally yelling at me. I didn’t want to complain about my damage (since I fixed them all by myself because I never got response from them) till i received the worst customer service from BRIAN.

Rebecca Rice

We had Joel and George help us with our first move. They were super polite, on time, and very professional. Definitely will use them for our future moves!

Lisa Jensen

I saw a truck on freeway and called the number. The pricing was within our budget since we were going to have to move stuff twice, one move into storage and one move out of state into furnished home. Joseph & Brion of Low Budget Movers moved the items that were going into storage and our bigger more expensive items. They got everything into storage nice and neat. They wrapped all the expensive furniture and loaded into truck professionally.

I wished I used Low Budget for the items that were loaded into a uhaul heading out of state because those guys broke a ton of my stuff because they kept rushing to get job completed. Lesson learned.